Every Feature You Need to Automate Support
From training your bot to capturing leads and routing to humans — Webwave AI Chatbot handles it all.
Train Your Bot on Everything
Your chatbot is only as good as its knowledge. Feed it your entire business context and watch it become an expert on your products, policies, and services.
Website Scraping
Paste a URL and we'll crawl your entire site, extracting and learning from every page automatically.
PDF Upload
Upload product manuals, guides, and documentation. We parse and index every page for instant retrieval.
Q&A Pairs
Add frequently asked questions and their answers. Perfect for handling your most common customer queries.
Conversations That Feel Human
Powered by Anthropic's Claude AI, your chatbot delivers natural, helpful, and contextually aware responses that customers actually enjoy.
Context-Aware
The bot remembers the full conversation and pulls relevant knowledge from your training data.
Instant Responses
Sub-2 second response times. Your visitors get answers before they can even think of leaving.
Custom Persona
Set the tone — professional, friendly, casual. Define how your bot speaks to match your brand voice.
Turn Conversations Into Customers
Automatically collect visitor information during chat sessions. Every conversation is an opportunity to capture a lead.
Smart Forms
Pre-chat or mid-conversation lead forms that collect name, email, and phone number.
Webhook Integration
Send leads to your CRM, Zapier, or any other tool in real-time via webhook.
CSV Export
Download all your leads in one click. Perfect for importing into your existing tools.
Know What Your Customers Want
Real-time analytics give you deep insights into customer behavior, popular questions, and chatbot performance.
Conversation Metrics
Track total conversations, messages, unique visitors, and average conversation length.
Peak Hours Heatmap
See exactly when your customers are most active — 24 hours, 7 days a week.
Top Questions
Discover the most asked topics so you can improve your knowledge base and product.
Seamless Human Takeover
When the AI can't fully resolve an issue, it smoothly hands the conversation to a human agent via your preferred messaging platform.
Telegram Integration
Get notified on Telegram when a customer needs human help. Reply right from your phone.
WhatsApp Support
Route conversations to WhatsApp for teams that prefer it. Full two-way messaging.
Smart Triggers
Automatic handoff when the bot detects low confidence or the visitor explicitly asks for a human.
One Line of Code. That's It.
Add a beautiful, branded chat widget to any website in seconds. Works with any platform — WordPress, Shopify, React, or plain HTML.
Custom Branding
Match your brand colors, set a custom welcome message, and add your logo.
Universal Embed
One script tag works everywhere — no framework dependencies or complex setup required.
Mobile Responsive
The widget looks and works perfectly on every screen size, from desktop to mobile.